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The Ultimate SOC Playbook Guide: Templates, Examples & Best Practices

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Introduction: Why Every SOC Needs a Playbook

A SOC playbook is the cybersecurity equivalent of an emergency response manual. It provides step-by-step instructions for detecting, analyzing, and responding to security incidents. Organizations with documented playbooks experience:

53% lower breach costs (IBM 2023)
60% faster response times
Standardized team workflows

This 3000+ word guide provides:
7 ready-to-use SOC playbook templates
Real-world incident examples
Customizable frameworks
Automation integration tips


Section 1: Core Components of a SOC Playbook

1.1 Essential Playbook Sections

SectionPurposeExample Content
Incident ClassificationDefine severity levelsSEV0 (Critical) – SEV3 (Informational)
Roles & ResponsibilitiesClarify team dutiesTier 1: Initial triage, Tier 2: Deep analysis
Detection MethodsHow threats are identifiedSIEM rules, EDR alerts, IDS signatures
Containment ProceduresIsolate threatsNetwork segmentation, endpoint isolation
Eradication StepsRemove malicious artifactsMalware removal, patch deployment
Recovery ProtocolsRestore normal operationsSystem validation, backup restoration
Reporting TemplatesDocument incidentsExecutive summary, technical details

1.2 Playbook vs Runbook vs SOP

  • Playbook: High-level framework for incident types (e.g., ransomware)
  • Runbook: Detailed technical steps (e.g., “How to isolate a compromised host”)
  • SOP (Standard Operating Procedure): Daily operational tasks (e.g., shift handoffs)

Section 2: 7 Critical SOC Playbook Templates

Playbook #1: Ransomware Response

Scenario: Encryption detected on 50+ endpoints

Steps:

1. Detection:

  • SIEM alert: “Massive file encryption detected”
  • EDR alert: “Ransomware behavior (e.g., Ryuk)”

2. Containment:

  • Disable affected VLANs
  • Isolate endpoints via NAC

3. Eradication:

  • Deploy CrowdStrike ransomware rollback
  • Patch vulnerable SMB services

4. Recovery:

  • Restore from offline backups
  • Reset all credentials

5. Automation:

  • SOAR workflow to auto-isolate endpoints

Playbook #2: Phishing Incident

Scenario: CEO impersonation email with malicious link

Steps:

1. Detection:

  • Email gateway alert: “Suspected CEO fraud”
  • User reports suspicious email

2. Analysis:

  • Check URL in VirusTotal
  • Review email headers

3. Containment:

  • Block sender domain
  • Quarantine email across mailboxes

5. Remediation:

  • Force password reset for clicked users
  • Conduct user awareness training

Template:

If URL is malicious → Block domain in Cisco Umbrella  
If credentials entered → Revoke O365 sessions  

Playbook #3: DDoS Attack

Scenario: Website unavailable, 10Gbps traffic spike
Steps:

1. Detection:

  • Network monitoring: “Abnormal UDP flood”
  • CDN alerts (Cloudflare/Akamai)

2. Mitigation:

  • Enable AWS Shield Advanced
  • Null-route attack IPs

3. Post-Attack:

  • Analyze attack vectors (DNS/NTP amplification?)
  • Update WAF rules

4. Automation:

  • AWS Lambda to auto-scale during attacks

Playbook #4: Insider Threat

Scenario: Employee downloading customer DB to USB
Steps:

1. Detection:

  • DLP alert: “Mass data transfer”
  • UEBA anomaly: “After-hours activity”

2. Investigation:

  • Review Okta login logs
  • Check Carbon Black file access history

3. Action:

  • Disable account immediately
  • Preserve forensic evidence

4. Legal Consideration:

  • Consult HR before confronting employee

Playbook #5: Cloud Compromise

Scenario: AWS S3 bucket exposed publicly
Steps:

1. Detection:

  • AWS GuardDuty: “S3 bucket policy change”
  • External scan: “Open S3 bucket found”

2. Containment:

  • Set bucket to private
  • Revoke IAM keys

3. Assessment:

  • Check access logs via AWS CloudTrail
  • Determine if PII was exposed

4. Compliance:

  • Initiate GDPR breach notification if EU data leaked

Playbook #6: Zero-Day Exploit

Scenario: Log4j-style vulnerability
Steps:

1. Detection:

  • Threat intel feed: “CVE-2024-XXXX critical RCE”
  • WAF spike in exploit attempts

2. Workaround:

  • Apply vendor-recommended mitigations
  • Block exploit patterns via IPS

3. Patching:

  • Prioritize internet-facing systems
  • Validate fixes with Nessus

4. Communication:

  • Send org-wide security advisory

Playbook #7: Malware Outbreak

Scenario: Emotet spreading via macros
Steps:

1. Detection:

  • SentinelOne: “Office macro spawning PowerShell”
  • VirusTotal: “Emotet signature match”

2. Containment:

  • Disable Office macros GPO-wide
  • Isolate infected subnets

3. Eradication:

  • Deploy EDR quarantine
  • Reset affected user profiles

4. Prevention:

  • Implement GPO to block macros

Section 3: Playbook Implementation Guide

3.1 Building Your Playbook Library

  1. Start with Top 5 Threats (Ransomware, phishing, etc.)
  2. Use MITRE ATT&CK Framework to map tactics
  3. Integrate with SOAR for auto-execution

3.2 Playbook Maintenance

  • Quarterly Reviews: Update based on new threats
  • Tabletop Exercises: Test with red team
  • Version Control: Track changes in Git

3.3 Free Resources

  • NIST Incident Response Guide (SP 800-61)
  • SANS Playbook Templates
  • MITRE Engenuity Evaluations

Conclusion: Your Action Plan

  1. Download Our Templates: CupsDeeps.com/soc-playbooks
  2. Customize for Your Environment
  3. Train Teams with Simulations

🔐 Pro Tip: Start with 3 playbooks, then expand!

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